Rates & Info
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Escape to Ngalali Retreat for an unforgettable bush experience that feels like home!
We are thrilled that you are considering our accommodation for your stay!
So here there are some useful information for you:
Our room rates come with a delicious English and Continental breakfast included.
You can also choose half board or full board options to make your stay more enjoyable.
Each guest room features an ensuite bathroom and a modern air conditioner.
As we like to take care of all the little details, we offer complimentary mineral water, chocolate, toiletries, hairdryer, and plug adapters in every room.
Additionally, in our lounge area, our guests can refill their bottles at the mineral water dispenser and enjoy complimentary coffee, tea, and cookies, while our honesty bar offers
a nice selection of drinks at an extra cost.
Experience the delightful fusion of Italian and South African flavors with our homemade meals. Each dish is crafted with care and love, featuring a fixed menu that changes daily.
We are happy to cater to any dietary restrictions or food allergies, so please let us know prior to your arrival. Don't miss out on this culinary adventure! And the best part? Meals are served at the table, on the porch overlooking the waterhole, where the animals are coming to drink, or in winter time around the campfire for the ultimate African bush experience.
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Looking for a great deal on your next Safari holiday? Look no further! We offer discounted rates for direct bookings, as well as accommodation and activities packages. Contact us today to learn more and start planning your dream getaway!
To view room rates, availability, and additional photos, kindly click on the "Book Now" buttons below.
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Cancellation & Refund Policy
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As we are a small lodge, cancellations and refunds really affect our business.
Therefore our deposit and cancellation/refund policy are as follows:
A deposit of 50% is requested to be paid and a proof of payment must be sent to confirm the booking.
The balance must be paid 3 weeks before the arrival. In case the booking is made
within 3 weeks prior to the arrival, a 100% payment of the total amount will be requested.
In case of cancellation, this is the refund policy for direct bookings only:
If cancelling 14 days before arrival, forfeit 100% of the booking total.
If cancelling 21 days before arrival, forfeit 50% of the booking total.
If cancelling 30 days before arrival, forfeit 50% of the deposit.
In case of cancellation of a booking made through web platforms, the refund policy sticks to “no refund”.
Upon client’s request, before any cancellation is made, we can move the cancelled booking dates to new dates, without refunding either the deposit or the total amount. In this case the credit is going towards the new booking. The new booking might be subjected to availability and to updated season rates.
We recommend our clients to purchase a Travel Cancellation Insurance available in their own country.
In case of global Pandemic or any other global instability, any deposit, paid to us during this period, will not be refunded in case of cancellation, but rather accredited as a voucher for the clients to use within a year after their postponed trip, for a future stay by us.